Humana and Microsoft announce multiyear strategic partnership to reimagine health for aging populations and their care teams

Humana and Microsoft Corp. announced a strategic partnership focused on building modern health care solutions for Humana members aimed at improving their health outcomes and making their health care experiences simpler to navigate. Using the power of Microsoft’s Azure cloud, Azure AI, and Microsoft 365 collaboration technologies, as well as interoperability standards like FHIR®,1 Humana will develop predictive solutions and intelligent automation to improve its members’ care by providing care teams with real-time access to information through a secure and trusted cloud platform.

Humana will empower doctors to deliver personalized, proactive health care by providing a holistic view of their patients, ensuring preventive care, keeping up with medication schedules and refills, and offering perspective on social barriers to health, such as food insecurity, loneliness and social isolation. In addition, Humana will leverage Microsoft technologies for health care-tuned natural language understanding and speech recognition to improve administrative and clinical workflows to make health care easier for members and clinician partners.

As a first step in the seven-year partnership with Microsoft as Humana’s preferred cloud provider, Humana will modernize its technology platforms and aggregate data on Microsoft Azure, enabling a truly longitudinal view of its members’ health histories, to facilitate Humana’s members and their care teams having complete health records at their fingertips when and where they need it.

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